Terms and Conditions

Commercial terms

Any commercial terms applicable will be made clear on the relevant quotation document from QCB or it’s dealers.
 

Limited warranty

QCB as the manufacturer of the products contained in this catalog warrants to the first user/purchaser that the products sold by it, when properly installed, will be free from defects in material and workmanship.  

QCB’s sole obligation and liability for any defect found to exist in a product sold by QCB contrary to this warranty, and purchaser’s sole and exclusive remedy for such defect, shall be limited to:  

(a) QCB furnishing without additional charge to purchaser, including transportation, a replacement for any of the products sold by QCB which are found by QCB to be defective contrary to this limited warranty, and 

(b) in the case of products which cannot be repaired or replaced by QCB, QCB shall credit or refund purchaser the purchase price paid therefore; provided, that QCB is advised in writing of such product non-conformance within thirty (30) days of the date of discovery thereof, and that the non-conforming product is returned f.o.b. to QCB’s designated warehouse promptly thereafter, but in any case not later than twelve (12) months from the date of original shipment of the product to purchaser by QCB.  

In no event shall QCB be obligated under this warranty or otherwise in any way whatsoever for normal wear and tear, or for any products sold by QCB which, after delivery by QCB and in QCB’s sole determination, have been subjected to accident, abuse, misapplication, improper or faulty repair or installation, improper or faulty maintenance or lubrication, any alteration or neglect, excessive loading or other excessive operating conditions, or for defects caused by or resulting from purchaser’s specifications or designs or otherwise caused by purchaser.  

TO THE FURTHEST EXTENT PERMITTED UNDER APPLICABLE LAW, QCB DISCLAIMS LIABILITY, IN TORT OR CONTRACT, IN NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE, FOR ANY OTHER REMEDY OR DAMAGE, WHETHER DIRECT OR INDIRECT, INCIDENTAL OR CONSEQUENTIAL WITH RESPECT TO ITS PERFORMANCE HEREUNDER, INCLUDING WITHOUT LIMITATION WITH RESPECT TO THE PRODUCTS SOLD OR PROVIDED HEREUNDER BY QCB, AND ITS PROVISION OF ANY RELATED SERVICES. THIS EXPRESS WARRANTY IS TO THE EXCLUSION OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. COSTS INCURRED FOR ROUTINE MAINTENANCE ARE NOT COVERED BY THIS WARRANTY.  

Without limiting the generality of the foregoing disclaimer, QCB specifically disclaims liability to purchaser for any loss, cost, or damage incurred as a result of equipment downtime, or loss of use or availability of worksite, lost revenues or lost profits, or losses or liability arising, regardless of whether QCB is on notice of the possibility of such damage or loss and did or could have anticipated same. No other person has been authorized by QCB to undertake or make on behalf of QCB any further representation, warranty or guarantee in addition to or contrary to QCB’s warranty made herein or contrary to the limitations and disclaimers provided herein. 

The exclusive remedies provided in this limited warranty shall not be deemed to have failed of their essential purpose so long as QCB is willing and able to perform to the extent and in the manner prescribed in this warranty. 

Limitation on returns

Any product that is not in conformance with purchaser’s description given in its order is returnable for credit or replacement by QCB, provided that QCB is advised in writing by purchaser of such non-conformance within 30 days after the product’s delivery to purchaser by QCB, and only after written authorization therefore is given by QCB

Approved returns must be shipped freight prepaid and arrive in good, saleable condition to qualify for credit or replacement.

Technical Warranty Disclaimer

If any QCB Slewing Rring or Slewing Drive is selected with either no or incomplete knowledge of the application loads and operating conditions, it will be assumed that the slewing ring will make small slewing motions under a compressive load with a vertical axis of rotation; suffers limited shock loading; and operates in an environment between -20C and +60C. 

If this is not the case then you should make the operating conditions clear and request further technical evaluation by QCB Technical using the Enquiry forms provided on the downloads page.

All slewing rings will be manufactured to the QCB Slewing Ring Technical and Quality Standards, in themselves based on national standards..

For optimum performance all slewing rings and slewing drives should be fitted and maintained in accordance with our recommendations which can be downloaded from this website.

Default Gearbox/Motor Mounting Position

Any gearbox quote will assume a V3 “output shaft up” configuration (to drive a slewing ring with a vertical axis of rotation), or a B3 “output shaft horizontal” (for slewing rings with a horizontal axis of rotation) unless otherwise specified. We reserve the right to alter the quoted price should this vary at time of order.

Unless otherwise requested, QCB Slewing Drives will be delivered in Right Hand Motor Configuration.

Customer rework

Any customer rework of QCB product will negate the warranty unless discussed with and sanctioned by NBC Technical Department

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